Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect?

Jelte Barachia van Waterschoot, Iris Hendrickx, Arif Khan, Catia Cucchiarini, Helmer Strik, Louis ten Bosch, Rob Tieben

Research output: Working paper

Abstract

In this paper we discuss our road map to design a Dutch spoken conversational agent that helps older adults with self-management of their well-being. We conducted three usability studies with our conversational agent, each time after discussing it with different stakeholders. We discuss the challenges incorporating each stakeholder's wishes and needs whilst iteratively designing our agent.
Original languageEnglish
Place of PublicationCollege Station, Texas, USA
PublisherCEUR
Number of pages6
Publication statusPublished - 13 Apr 2021

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